So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. Hope Is My Homeboy is not held liable for any unforeseen delays that may occur if you wish to Pre-Order/ Order an item. 

Please email support@hopeismyhomeboy.com with your order number and an image of the fault so our team can arrange a replacement as soon as possible. You will be issued store credit for the full amount of the damaged item.

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We offer store credit for the full amount of the damaged item. We offer returns on all full price and sale items for store credit only provided that:

- Items are faulty
- Incorrect product delivered
- Missing product from your order.

Please Note: 
You will need to create an online account with Hope Is My Homeboy to apply your store credit code at checkout. To create an account please email us at returns@hopeismyhomeboy.com

Returns remain subject to Hope Is My Homeboy returns policy. Your agreement with AfterPay/LayBuy will still stand and you will continue to pay any scheduled repayments.

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Use this text to answer questions in as much detail as possible for your customers.

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